3kkbd Privacy Policy
At 3kkbd, protecting the personal information of every player in Bangladesh is a responsibility we take seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and the rights you hold over your own information.
- 1. Introduction
- 2. Data We Collect
- 3. How We Collect Data
- 4. How We Use Your Data
- 5. Legal Basis for Processing
- 6. Data Sharing
- 7. International Transfers
- 8. Data Retention
- 9. Your Rights
- 10. Cookies & Tracking
- 11. Security Measures
- 12. Children's Privacy
- 13. Third-Party Links
- 14. Policy Updates
- 15. Contact Us
3kkbd Privacy Policy — Full Text
Introduction
This Privacy Policy ("Policy") describes how 3kkbd ("the Platform", "we", "us", "our") collects, processes, stores, and shares personal information relating to individuals ("Users", "Players", "you") who access or use the 3kkbd platform at https://3kkbd.io and any associated mobile-optimised pages or applications (collectively, "the Platform").
3kkbd is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. By registering for or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein.
This Policy should be read alongside the 3kkbd Terms & Conditions, which govern the overall use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions on data-related matters, this Policy shall take precedence.
This Policy was last updated in January 2026. We encourage you to revisit this page periodically to stay informed of any changes. The effective date at the top of each version identifies when that version came into force.
Data We Collect
3kkbd collects personal data across several categories depending on how you interact with the Platform. The table below summarises the main categories of data we may collect and hold about you:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID (NID) number, passport or driving licence details | Account registration, KYC verification, age verification |
| Contact Data | Email address, Bangladesh mobile number, residential address (including city: Dhaka, Chittagong, Sylhet, Khulna, etc.) | Account communications, support, deposit/withdrawal notifications |
| Financial Data | bKash/Nagad/Rocket account number, transaction history, deposit and withdrawal amounts in BDT, bank account details where applicable | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, browser type and version, device type and operating system, session tokens, time zone (Bangladesh Standard Time, UTC+6) | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, bet history, session duration, click paths, search queries within the Platform | Personalisation, responsible gaming monitoring, product improvement |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, training and quality assurance |
| Marketing Preferences | Opt-in/opt-out status for promotional emails, push notifications, SMS offers | Delivering relevant promotions and bonus offers |
| KYC Documents | Photographs or scans of identity documents, proof-of-address documents, selfies submitted for liveness checks | Regulatory compliance, identity verification, preventing fraud and underage gambling |
We collect only the minimum data necessary for the stated purposes. We do not collect sensitive categories of personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless you voluntarily provide such information in a support communication and it is strictly necessary to resolve your query.
How We Collect Data
3kkbd collects personal data through the following channels and methods:
- Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, placing a bet, contacting customer support, or updating your account profile.
- Automated technologies: Technical and usage data collected automatically when you access the Platform, using cookies, session tracking scripts, server logs, and similar technologies. See Section 10 for details on cookie use.
- Payment providers: Transaction confirmation data received from mobile money providers (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard) when you initiate a deposit or withdrawal.
- Identity verification partners: Results of automated document and liveness checks conducted via our third-party KYC service providers during the account verification process.
- Fraud prevention partners: Device fingerprint signals, velocity data, and risk scores provided by third-party fraud detection services to help identify suspicious account activity.
- Game providers: Aggregated gameplay data (round outcomes, RTP calculations, session durations) received from third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi for the purpose of responsible gaming monitoring and dispute resolution.
How We Use Your Data
3kkbd uses the personal data we collect for the following specific purposes:
- To create, manage, and maintain your 3kkbd account, including verifying your identity and age (21+ requirement).
- To process deposits and withdrawals securely via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, Mastercard, and other supported payment methods in BDT.
- To conduct KYC checks and comply with applicable anti-money laundering (AML) and know-your-customer (KYC) obligations.
- To detect, investigate, and prevent fraud, collusion, match-fixing, account takeovers, and other prohibited conduct as described in the Terms & Conditions.
- To monitor gameplay activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling and triggering protective interventions such as account alerts.
- To personalise your experience on the Platform, including surfacing relevant games, promotions, and content based on your activity history.
- To send transactional communications such as deposit confirmations, withdrawal notifications, KYC status updates, and security alerts.
- To send marketing communications (promotional offers, bonus notifications, seasonal promotions such as Eid or BPL cricket boosts) where you have opted in to receive such communications, or where we have a legitimate interest in doing so.
- To respond to your customer support enquiries and resolve disputes in accordance with Section 14 of the Terms & Conditions.
- To improve, maintain, and optimise the Platform through analysis of aggregated usage data and technical performance metrics.
- To comply with applicable legal obligations, court orders, or requests from regulatory authorities.
You may opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting support at [email protected]. Opting out of marketing will not affect transactional communications required for account operation.
Legal Basis for Processing
3kkbd processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:
- Contractual necessity: Processing required to perform the contract between you and 3kkbd — for example, processing deposits, settling bets, and managing your account.
- Legal obligation: Processing required to comply with applicable laws — for example, conducting KYC verification, retaining financial transaction records, and reporting suspicious activity.
- Legitimate interests: Processing that serves 3kkbd's legitimate business interests where those interests are not overridden by your data protection rights — for example, fraud detection, platform security, responsible gaming monitoring, and product improvement.
- Consent: Processing based on your freely given, informed, and specific consent — for example, sending promotional emails or SMS marketing messages. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Data Sharing
3kkbd does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard receive the transactional data necessary to process your deposits and withdrawals.
- KYC and identity verification providers: Specialist third-party providers receive copies of your identity documents and liveness data solely for the purpose of conducting automated verification checks.
- Fraud prevention and security providers: Technical and behavioural data is shared with anti-fraud platforms to identify and block suspicious activity on your account.
- Game providers: Necessary gameplay and account data is shared with Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studios to enable game sessions and resolve technical disputes.
- Customer support platform providers: Live chat and ticketing platform vendors process communication data on our behalf under strict data processing agreements.
- Legal and regulatory authorities: We may disclose your data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law or a valid legal order, or where we believe disclosure is necessary to protect the rights, property, or safety of 3kkbd, our users, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of 3kkbd's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections as described in this Policy.
All third-party service providers who process personal data on our behalf are required to do so under a written data processing agreement that obligates them to maintain appropriate security standards and process data only on our documented instructions.
International Data Transfers
Some of 3kkbd's third-party service providers — including game studios, KYC verification platforms, and fraud detection providers — may be located in countries outside Bangladesh. When your personal data is transferred internationally, 3kkbd takes appropriate measures to ensure that such transfers are carried out in compliance with applicable data protection requirements and that your data receives an equivalent level of protection.
These measures may include:
- Entering into standard contractual clauses with the receiving party that impose binding data protection obligations.
- Transferring data only to providers who maintain internationally recognised security certifications (such as ISO 27001 or SOC 2 Type II) and have a demonstrated commitment to data privacy.
- Conducting due diligence on the data protection laws of the destination country and implementing supplementary technical measures (such as end-to-end encryption) where the destination provides a lower baseline of protection.
By using the 3kkbd Platform and accepting this Policy, you acknowledge and consent to these international transfers where they are necessary to deliver the services you have requested.
Data Retention
3kkbd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with applicable legal and regulatory obligations. The table below summarises our standard retention periods by data category:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML and KYC regulatory requirements |
| Financial transaction records | 7 years from transaction date | Financial record-keeping obligations |
| KYC documents | 5 years after account closure | Regulatory compliance and dispute resolution |
| Bet and game history | 5 years from the date of each record | Dispute resolution, responsible gaming review |
| Customer support communications | 3 years from last interaction | Quality assurance, legal claims |
| Marketing consent records | 3 years from opt-in, or until opt-out | Evidence of consent for regulatory purposes |
| Technical and log data | 13 months from collection | Security monitoring and fraud detection |
When the applicable retention period expires, personal data is securely deleted or anonymised in accordance with 3kkbd's internal data disposal procedures. Anonymised or aggregated data that can no longer identify you as an individual may be retained indefinitely for statistical and analytical purposes.
Your Rights
As a data subject, you hold the following rights in relation to your personal data held by 3kkbd. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and include your registered account username and a description of your request:
- Right of access: You may request a copy of the personal data we hold about you, along with information about how it is processed.
- Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated. You may also update certain account details directly from your profile settings.
- Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no legal obligation requires its retention.
- Right to restriction of processing: You may request that we temporarily halt processing of your data while a rectification or objection request is under review.
- Right to data portability: You may request a structured, machine-readable copy of the personal data you provided to us directly, where processing is based on consent or contractual necessity.
- Right to object: You may object to processing carried out on the basis of legitimate interests or for direct marketing purposes. Objections to direct marketing will always be honoured immediately.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
We will respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or we receive a high volume of requests, we may extend this period by up to a further 60 days, in which case we will notify you of the extension and the reason within the initial 30-day window.
Send all data rights requests to [email protected] with the subject line "Data Rights Request". Please include your account username and a clear description of the right you wish to exercise so your request can be routed to the correct team without delay.
Cookies & Tracking Technologies
3kkbd uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session security, and understand how users interact with our pages. The following categories of cookies are used:
| Cookie Type | Purpose | Required |
|---|---|---|
| Strictly necessary | Maintain your login session, store security tokens, enable core Platform functionality such as deposits and bet placement | Yes — cannot be disabled |
| Functional | Remember your language preference, game display settings, and notification preferences across sessions | No — optional |
| Analytics | Collect anonymised data on page visits, session durations, and user journeys to help us improve Platform performance and navigation | No — optional |
| Security and fraud detection | Device fingerprinting and behaviour analysis to identify and block fraudulent or bot-driven account activity | Yes — required for platform safety |
You can manage optional cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling functional cookies may affect the usability of certain Platform features. Disabling strictly necessary cookies will prevent you from logging in or using the Platform.
3kkbd does not use third-party advertising or retargeting cookies. We do not share your browsing behaviour on our Platform with external advertising networks.
Security Measures
3kkbd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption on all data transmitted between your device and the 3kkbd Platform, ensuring that your account credentials, financial data, and personal information cannot be intercepted in transit.
- At-rest encryption for sensitive stored data including KYC documents, financial records, and account credentials.
- Multi-factor authentication options available to all registered users to add an additional layer of protection to the login process.
- Strict access controls limiting internal access to personal data on a need-to-know basis, with role-based permissions and comprehensive access audit logging.
- Regular internal security assessments and penetration testing to identify and remediate vulnerabilities in the Platform's infrastructure.
- 24/7 security monitoring and automated anomaly detection to identify and respond to suspicious activity in real time.
- Formal incident response procedures to contain, investigate, and notify affected users of any confirmed data security incident within a reasonable timeframe.
While 3kkbd takes all reasonable steps to protect your data, no internet-based transmission or storage system is 100% secure. You are responsible for maintaining the confidentiality of your account password and for all activity that occurs under your account. Report any suspected unauthorised access immediately to [email protected].
Children's Privacy
The 3kkbd Platform is strictly for individuals aged 21 and above. We do not knowingly collect, process, or retain personal data from any person under the age of 21. Age verification is enforced at registration and again during the KYC verification process.
If 3kkbd becomes aware that personal data has been collected from a person under the age of 21, that account will be closed immediately, all associated data will be deleted or securely returned to the originating payment method, and no further processing will take place.
If you are a parent or guardian and have reason to believe that a minor has registered on the 3kkbd Platform, please contact us immediately at [email protected] with the subject line "Underage Account Report" so that we can investigate and take appropriate action without delay.
Third-Party Links & Integrations
The 3kkbd Platform may contain references to or integrations with third-party game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), payment providers (such as bKash, Nagad, Rocket, Visa, and Mastercard), and identity verification services. When you interact with these integrations, the relevant third-party provider's own privacy policy governs the processing of any data collected through their interface.
3kkbd is not responsible for the privacy practices of third-party providers. We recommend reviewing the privacy policies of any third-party provider with whom you interact. The inclusion of a third-party integration within the 3kkbd Platform does not constitute an endorsement of that provider's privacy practices.
Policy Updates
3kkbd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the Platform. When material changes are made, we will:
- Publish the updated Policy on this page with a revised effective date clearly displayed at the top of the document.
- Notify registered users via email or in-app notification where the changes are material and likely to affect your rights or the way your data is processed.
- Where required by applicable law, obtain your fresh consent before processing your data under the revised terms.
Your continued use of the Platform following publication of an updated Policy constitutes acceptance of the revised terms. If you do not agree with any update, you may request account closure by contacting the support team.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how 3kkbd handles your personal information, please contact us through the following channels:
- Email: [email protected] — please use the subject line "Privacy Enquiry" or "Data Rights Request" as appropriate
- Live Chat: Available 24 hours a day, 7 days a week via the in-app chat feature in your 3kkbd account
- Average response time: under 5 minutes via live chat; within 24 hours via email for standard enquiries; within 30 days for formal data rights requests
3kkbd takes all privacy enquiries seriously. Every data rights request is handled by a dedicated team member and tracked through to resolution. You will receive a written acknowledgement of your request within 48 hours of submission.
How 3kkbd Protects You
Every player on the 3kkbd Platform benefits from these data protection commitments, built into every layer of the service.
256-Bit SSL Encryption
Every connection between your browser and 3kkbd is protected by 256-bit SSL/TLS encryption. Your account credentials, payment details, and personal information are never transmitted in plain text.
Strict KYC Standards
3kkbd enforces mandatory identity verification for all accounts before any withdrawal is processed. This protects every player by ensuring the platform is free from fraudulent and underage accounts.
Zero Data Selling
3kkbd will never sell, rent, or trade your personal data to advertisers or data brokers. Your information is used solely to operate your account and improve the platform — nothing else.
Full Data Control
You hold the right to access, correct, export, or delete your personal data at any time. Submit a request to [email protected] and receive a written response within 30 days, guaranteed.
Marketing Opt-Out
Promotional communications from 3kkbd are entirely opt-in. You can update your marketing preferences at any time from your account settings, and opt-out requests are processed immediately.
Underage Protection
The 3kkbd Platform is strictly 21+. Our KYC and age verification processes are designed to prevent underage access. Any account identified as belonging to a minor is closed immediately and all funds returned.
Ready to Play Responsibly?
Now that you understand how 3kkbd handles your data, explore our games and bet with confidence. Your privacy is protected every step of the way.